Sales Effectiveness Specialist The Emirates Group Dubai (Dubai)

Sales Teams Effectiveness (excellence), Engagement & Empowerment Designing relevant business plan template related to the activity of Annual Business Planning Process and the engagement with relevant stakeholders related to any queries. Responsible of related reports for the supported stakeholders such as Commercial Operations SVPs and Regional Manager Commercial Operations. Assist in identifying the sales common processes which require automation, and/or the deployment of case management to ensure efficiencies. Support the activity of creating a commercial business capability by organise, creating agendas and collating feedback from CO/Sales teams in the network in regards to areas of development for tools and systems that are required to support the sales function, and any new Technology requirements relevant to new distribution strategy such as data and reporting in B2B Customer Relationship Management Platform (SFDC )relevant to Emirates GateWay (EGW) requests and status of these requests. Help in creating the usability reports with users feedback, on the multiple deployed technology solutions and assist the team in the creation of reporting dashboards, which would help to deploy corrective actions where needed. Creation of messages and content that supports the commercial Policies, and the existing Processes, Procedures, Rules and Regulations and help answer queries from users and collate their feedback for further enhancements and suitability. Communication & Content Management Work on the creation of different commercial communication needs for the sales teams and ensure they are empowered by suitable and relevant communication tools for internal and external communications. Support in the creation of sales/commercial content on the global Emirates partners portals to ensure timely and quality creation, and manage the overall effectiveness on an ongoing basis including additional sites with language requirements as assigned by line manager. Central Sales Excellence Support As a member of the services team, timely attend to the multiple mailboxes, requests, emails and queries from the wider commercial teams to offer high quality and relevant support on the centralised services within the department. Offer line manager suggestions and ideas to further enhance and automate these services for more efficiencies and speed to market

about 3 months ago

Sales Effectiveness Specialist The Emirates Group Dubai (Dubai)

Sales Teams Effectiveness (excellence), Engagement & Empowerment Designing relevant business plan template related to the activity of Annual Business Planning Process and the engagement with relevant stakeholders related to any queries. Responsible of related reports for the supported stakeholders such as Commercial Operations SVPs and Regional Manager Commercial Operations. Assist in identifying the sales common processes which require automation, and/or the deployment of case management to ensure efficiencies. Support the activity of creating a commercial business capability by organise, creating agendas and collating feedback from CO/Sales teams in the network in regards to areas of development for tools and systems that are required to support the sales function, and any new Technology requirements relevant to new distribution strategy such as data and reporting in B2B Customer Relationship Management Platform (SFDC )relevant to Emirates GateWay (EGW) requests and status of these requests. Help in creating the usability reports with users feedback, on the multiple deployed technology solutions and assist the team in the creation of reporting dashboards, which would help to deploy corrective actions where needed. Creation of messages and content that supports the commercial Policies, and the existing Processes, Procedures, Rules and Regulations and help answer queries from users and collate their feedback for further enhancements and suitability. Communication & Content Management Work on the creation of different commercial communication needs for the sales teams and ensure they are empowered by suitable and relevant communication tools for internal and external communications. Support in the creation of sales/commercial content on the global Emirates partners portals to ensure timely and quality creation, and manage the overall effectiveness on an ongoing basis including additional sites with language requirements as assigned by line manager. Central Sales Excellence Support As a member of the services team, timely attend to the multiple mailboxes, requests, emails and queries from the wider commercial teams to offer high quality and relevant support on the centralised services within the department. Offer line manager suggestions and ideas to further enhance and automate these services for more efficiencies and speed to market

about 3 months ago

Director of Marketing MOVENPICK Dubai (Dubai)

Business Performance Maintain good working relationships with local and international media Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors Execute media placements for hotel through news releases and personal contacts Develop business and leisure travel promotions; release to press and/or target audience Explore valuable media trades where appropriate Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel Maintain and update hotel’s website Submit stories/photos to media regularly. Monitor news coverage and circulate internally Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives Assist Director of Sales in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.) Assist Food and Beverage Manager in the development and production of signage, menus, and other F&B collateral materials Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department Monitor all printed materials to ensure adherence to corporate identity standards Arrange photography of VIP guests and maintain archives Coordinate all special events and promotions with the aim to maximize publicity Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs Other Responsibilities Be fully conversant with hotel fire & life safety/emergency procedures Attend all briefings, meetings and trainings as assigned by management Maintain a high standard of personal appearance and hygiene at all times Perform other reasonable duties assigned by the assigned by the Management

about 3 months ago

Country Manager - Sales General Motors Dubai (Dubai)

Planning, negotiation, and management of country’s sales and production objectives assigned by MEO management. Timely and accurate submission of SSOR, monthly forecasts, & weekly sales updates. Achievement of overall brand and focus carline volume & market share objectives within assigned sales allowance and CIB budgets. Lead the effective management of quantitative & qualitative dealer operational KPIs including: Inventory Management Customer Experience – Mystery Shopping, NPS/PDSS, Data Sharing Lead conversion ratios Retail, Fleet, & CPO dealer salesforce training scores Ensure dealer BDC & I-CARE compliance Internal coordination and implementation of Brand marketing campaigns. Planning and implementation of retail marketing campaigns in-line with regional brand guidelines. Planning, negotiation, and management of country’s sales and production objectives assigned by MEO management. Organized submission of sales allowance and pricing intelligence reports such as RSI planner, CE requests, pricing requests. Supporting MEO central business development initiatives rolled out by MEO BD team. This job will act as the lead sales personnel to ensure dealer and country agreement with GM MEO business plan objectives to achieve wholesale, retail, fleet, accessories, and CPOV objectives. Conducting of regular and well-planned dealer visits, meetings, and interactions on a monthly basis. RETAIL: In the retail domain, the country manager key responsibilities include: Fair assignment and achievement of dealer retail sales objectives. Ensure availability of proper retail demanded trims and popular options. Management and improvement of customer satisfaction action plans/scores. Ensure dealer compliance with MEO carline MSRPs online or within the showroom. Identifying dealer sales structure improvement measures. Effective management of MEO demo program across all sales points, including physical visits. Monthly discussion of key KPIs outlined above with dealer management. Report out on detailed campaign performance including Seibel reports. Appropriate use of POS funds and materials Agreement with internally and with dealer on RSI implementation. FLEET: In the fleet domain, the country manager key responsibilities include: Fair assignment and achievement of dealer fleet sales objectives. Ensure availability of proper fleet demanded trims and popular options. Analyze and influence fleet sub-segment performance in RAC, Government, and SME sectors ACCESSORIES: While the accessories SBM will lead the accessory business planning calendar, the country manager is responsible for the following: Follow-up and management of dealer agreed to accessory sales/order targets. Promote accessory sales within the dealership, including factory SEs, local SEs. Provide market and consumer insights on promoting accessories.

about 3 months ago

Sales Coordinator Avani Deira Dubai Hotel Dubai (Dubai)

As a Sales Coordinator you will be responsible providing administrative and service support to the sales team by responding to new business leads and calling existing clients for repeat business in a timely and efficient manner. You will also be required to enter bookings on the system and follow up in an effort to convert inquiries, to confirm business and attend to the delivery of client's requests. We will ensure that you are equipped with a good knowledge of the hotel's facilities and services so that you are confident to interact and negotiate with the guests.

about 3 months ago

Sales Executive - Consumer Banking Product Sales (FABRS) bankfab Dubai (Dubai)

To achieve or exceed agreed core product sales targets to build new customer base for FAB To promote the sales of Core Product in assigned area or work To build and maintain effective business relationship with customers To assist in conducting promotional activities, meetings and road shows in the assigned area to achieve the budgeted sales volumes To ensure the submitted customer applications and documentations are complete and error free To follow up for Document discrepancies which have been approved as Deferrals Minimize errors and act upon them for correction and re-submission if any. To provide sales MIS to line manager/Area Head on regular basis. To provide ongoing customer / market feedback to line manager/area head to improve business To provide Sales DSR to Sales Manager on Regular Basis. To ensure high level of customer service while handling business proceedings. To adhere code of conduct & ethics while performing required duties especially while doing the Authentications of KYC documents. To capitalize on-cross selling opportunities To perform duties of Team Leader in his absence if assigned so To recommend customer applications which are considered good credit risk and as per FAB policy. Requires good convincing and negotiating skills in view of complexity in the relevant product Be aware of competition and suggest changes for product improvements Maintain effective business relationship with all branches and internal departments To ensure that routine problems and complaints are handled professionally and only minimal significant issues are escalated to Team Leader To be vigilant on identifying fraudulent activities/ unethical incidents while handling business requirements, any concerns should be addressed to Line manager immediately. Don’t argue with the customers and No commitments should be given to any customer. Maintain Effective Relationships with team mates and supervisors. To ensure that the product information shared with the customer is accurate. To adhere to the Standard Operating Procedures, Policies and Service Standards of the bank.

about 3 months ago

Sales Associate Azadea Group Dubai (Dubai)

Sales Associate(Job Number: SAL005304) Description Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities Handle cash register and transactions with the customers in an effective and accurate manner as required Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations

about 3 months ago

CUSTOMER SALES AND SERVICE AGENT The Emirates Group Dubai (Dubai)

Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products. Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares. Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline. Ensure that all necessary ticket related documentation is filed; time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only). Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relationship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. Reservations and Ticketing Offices only. Cargo Respond to queries from customers and agents in relation to the import and export of Cargo, from the point of quotation through to reservation. Provide system support to customers to enable them to self-service their requirements on our website. Follow up on quotes given to customers and agents to consistently look at opportunities to increase the tonnage and maximize revenue. Keep customers and/or agents notified on the status of their shipment.

about 3 months ago

Regional Sales Leader, MEA Apple Dezzart LLC Dubai (Dubai)

- Build and lead experienced sales teams across multiple countries through organising, developing, motivating, and enabling them with the right tools and with real-time feedback. Inspire your team’s collaboration and develop a diverse and inclusive environment. - Demonstrate a deep understanding of the country macro- and micro-dynamics across your region. Develop MEA Sales strategy and, with your leadership team, agree priorities for each country and all routes to market-channels, strategic partners, and major accounts-integrated into a clear vision of optimal growth for the countries. Represent Apple internally and externally on a diverse range of challenges and opportunities. - Lead the Regional Sales team to drive business plans by influencing and collaborating cross- functionally with key partners. Mobilise resources and execute activities for growth, ensuring partnership commitments are met, with an acute attention to detail that delivers the highest-quality results across all touch points. - Proficient in the details of your region’s financials and performance which enables you to drive high quality outcomes. You mobilise resources for growth, drive sales activity and share status and progress with customers, partners and the relevant Apple teams. - Proactively engages with a wide range of stakeholders to enlist their assistance and facilitate smooth progress toward goals, creating an environment that promotes cross-functional analysis and decision making. Creates, expands, and calls upon a wide-reaching network that stretches across multiple cultural, organizational, and global boundaries. - Solves technical and business problems and ensure success for both Apple and its customers working alongside extended Apple teams and set the tone for an inclusive culture in line with Apple’s values, leading by example both internally and externally.

about 3 months ago

CUSTOMER SALES AND SERVICE AGENT The Emirates Group Dubai (Dubai)

Job Outline : Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates tariff fares and actively issue online tickets and sell related products. Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time. Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares. Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline. Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only). Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. Whenever possible create a database of all potential customers and develop a personal relation ship with them by giving occasional calls and informing them of new services provided, there by the customer always contacts the Agent for their travel needs. Reservations and Ticketing Offices only. Cargo: Respond to queries from customers and agents in relation to the import and export of Cargo, from the point of quotation through to reservation. Provide system support to customers to enable them to self-service their requirements on our website. Follow up on quotes given to customers and agents to consistently look at opportunities to increase the tonnage and maximize revenue. Keep customers and/or agents notified on the status of their shipment.

about 3 months ago