IT & Technical Support PT. Mitra Kabel Indonesia (MKI Group) Surabaya (Jawa Timur)

sekitar 2 minggu lalu

IT Support PT. Sinar Laut Mandiri Jakarta Barat (Jakarta)

· Support system informasi, data base admin, support hardware dan software · Support trouble shooting dan perangkat IT · Monitoring jaringan internet , CCTV, telepon , dan finger print · Mengerti PABX dan Instalasi CCTV · Konfigurasi bandwith management mikrotik . Maintenance Website . Dapat bekerja dengan individu dan tim · Troubleshooting jika terjadi kerusakan / error pada mesin fax ,

sekitar 2 minggu lalu

IT & Operation Support PT. Borneo Mandiri Investment Jakarta Barat (Jakarta)

As IT Support, you will : Take action if there is troubleshoot of software, hardware or networking. Do maintenance of hardware & software. Set up & configure email, PC & network for operational. Maintain website & CCTV. Another necessary duties related about IT for operational. As Operation Support, you will: Monitor and handle: water, electricity, stationary & janitorial usage. Monitor driver schedule. Routine maintenance & service of operational transportation. Renewal STNK, KIR and other related vehicle documents. Monitor maintenance schedule of operational facilities. Another necessary duties related about GA for operational.

sekitar 3 minggu lalu

Technical Engineer Jr. PT. Metrodata electronics, Tbk Jakarta Barat (Jakarta)

Technical Engineer Jr.

sekitar 3 minggu lalu

Operational Staff PT. Global Bintang Timur Ekspress Jakarta Utara (Jakarta)

- Manage and monitor network operations to ensure smooth and efficient delivery of services. - Prepare and present network performance and progress reports to senior management. - Facilitate effective and efficient communication between local and foreign employees, providing verbal and written translation as needed. - Maintain good relationships with franchise agents. - Assist in organizing related team tasks in the franchise agent's area and monitor team members' work efficiency. - Update and maintain data support. - Communicate with HQ for data reconciliation. - Communicate and manage third parties' data. - Translate verbal/written content from Mandarin to Indonesian or vice versa.

sekitar 3 minggu lalu

IT Support PT. YAY ENAK SEMUA (YAY Group) Jakarta Barat (Jakarta)

sekitar 2 minggu lalu

IT Support Anradus Pte. Ltd. Singapore (Singapore)

Maintain and support in-house hardware, software licenses, servers, and network. Manage end-of-lease equipment. Liaise with auditors on IT issues. Maintain and troubleshoot networking equipment such as switches, routers, intranet/internet, and firewalls. Maintain and troubleshoot problems related to company servers and in-house systems promptly. Monitor, investigate, rectify, and update computer virus issues. Perform daily routine tasks and system operations for LAN/WAN, hardware, and CCTV. Provide regular maintenance and housekeeping for servers. Diagnose and resolve user problems on desktops, laptops, mobile devices, and IT-related equipment. Provide level 1 support for infrastructure issues. Ensure IT systems and facility operations comply with organizational policies and safety standards.

sekitar 4 minggu lalu

IT Support Engineer JTE Recruit Pte Ltd Singapore (Singapore)

Assist in operating system migration and perform troubleshooting which includes diagnosis of hardware and software failures/problems Provide end user support and set up end user profiles for applications Perform installation of software/application and relocation of computer devices/peripherals Prepare documentation in IT service management tool

sekitar 1 bulan lalu

Technical Support PT. Quadra Dinamika Internasional Surabaya (Jawa Timur)

Do supervision and monitoring project. Do the internal and external administration tasks and coordinate with other division. Do the site coordination with drafter, engineer, and sales. Conduct all activities to assure that work results fulfill quality standards of installation. Coordinate and assure work process to achieve target in quality and time. Handling the client's needs, requirements, complaints, and handover.

sekitar 1 bulan lalu

IT Helpdesk Micro Technology Solution Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

Act as single point of contact for users for all IT Incidents and Service Request. Dealing with incoming incidents in a professional, courteous manner over the phone and via email. Taking ownership of incidents and managing them in a logical and methodical manner. Correctly logging incident and service request, categorizing, prioritizing, and correct group/assignee in line with team procedures. Provide Level 1 support on desktops and standard applications. Log, track, follow up, update and monitor issues logged into SDP (ticketing system). Conducting full and thorough diagnostics with the end-users to for first call resolution. Ensuring all tickets are progressed and resolved within SLA – escalating to other internal and external teams as appropriate. Managing incidents through entire lifecycle from single point of contact until resolved. Proactively keeping the end-users informed of the progression update. Diagnosing and resolving incidents to the end-users satisfaction. Escalate and follow up Incidents and Service Request raised via SDP to Level 2 or Level 3 if they are unable to resolve via first call resolution. To ensure all Incidents and Service Request raised via email are attended within 2 hours and calls within 15 minutes. Trigger Incident Management Procedure as and when required. Escalate the issues to other hardware/software vendors, if the issues are not supported by. Liaising with authorized service provider on replacing faulty parts that are within warranty period.

sekitar 1 bulan lalu