Technical Support ABSS ( Asian Business Software Solutions Sdn Bhd ) Kuala Selangor (Selangor)

Strive for first call resolution goal for every customer engagement to maintain a high level of customer satisfaction. Accurately capture customer interactions to improve future customer experience and quality. Capture and report ideas for future product improvements – helping us improve our product and customer value. Maintain a high level of quality and service level by meeting or even exceeding KPIs set for individual and team performance.

sekitar 2 hari lalu

IT Support Recruit Express Pte Ltd Singapore (Singapore)

Understand the user's requirement, provide recommendation and solution to the user within SLA. Provide immediate update on the status of the request assigned. Provide on-site VIP Support to key appointments holders. Manage and ensure Desktop Teams does meet a minimum expectation support standard. Train and guide Desktop Team on their job scope and knowledge transfer Manage Team Staff Movement Plan, Duty Roster, and Leave Forecast Taking ownership and responsibility of queries, issues and problems assigned to EUC Team members Work with vendor support contact to resolve technical issues with the desktop environment or products principle.

sekitar 2 hari lalu

IT Support The Supreme Hr Advisory Singapore (Singapore)

Administer and configure infrastructure systems and applications (e.g. Active Directory Services, Data Centre, video conferencing, audio system, telephony, server storage, backup, etc.), network devices (Firewall, routers, VPN, internet proxy, wireless, etc.), desktop, mobile devices and other remote devices. Ensure systems are backed up automatically, recovery plans and disaster recovery plans and patches are carried out successfully and monitor the systems’ resources usage closely. Liaise with external vendors to ensure Service Level Agreements (SLA) are met. Draft and update technical documentation such as administration & user guides. Provide technical support to both Local and Overseas branches’ users over the LAN and WAN without compromising security. Source for products/solutions and vendors/suppliers for required projects. Provide L1/L2 support and participate as a team lead or member in projects.

sekitar 2 hari lalu

Helpdesk Network PT. Karya Solusi Prima Sejahtera Jakarta (Jakarta)

Mampu berkomunikasi dengan baik dan ramah Mampu berkomunikasi dengan baik secara verbal dan non verbal Memiliki Empati, Ramah dan mempunyai empati yang tinggi Mampu bekerja dibawah tekanan Mampu mengendalikan emosi Memiliki kemampuan analisa tehadap masalah Memiliki kemampuan Negosiasi Mampu memimpin sebuah team/group

sekitar 3 hari lalu

IT Executive Park Rite Sdn Bhd Kuala Lumpur (Kuala Lumpur)

To handle all networking related products such as networking security (firewalls), network health and network management. To handle project implementation for WAN and LAN. Oversee all external car park equipment and maintenance vendors. Advice on spare parts and additional equipment required to ensure all equipment functions according to manufacturer’s specifications (related to IT and networking). You are required to work on emergencies after office hours Prepare equipment maintenance schedules for each car park location (related to IT and networking). Any other functions or duties as many reasonably are required by the Management.

sekitar 2 minggu lalu

IT Executive RN Care Pte. Ltd Singapore (Singapore)

Conduct reviews and updates of the Group’s IT servers, systems, and applications, aiming to recommend effective solutions for enhancements, upgrades, migrations, or other necessary changes. Regularly assess and refresh Standard Operating Procedures (SOPs) to ensure they are current and meet operational needs. Review and update off-site IT storage solutions, such as backup servers or cloud systems, to confirm they are secured with appropriate IT security measures and protocols. Provide support and maintenance for the Group’s enterprise applications, including but not limited to the RIS-PACS, Health Management System, email platforms, finance system, and CRM. Oversee the maintenance and support of the Group’s servers, network infrastructure, VPN, firewall, security, and other IT-related setups. Collaborate with Operations to ensure the Group’s applications and associated equipment function efficiently, with preventive maintenance carried out as scheduled. Ensure the continuous, smooth operation of servers and IT hardware, including server cooling systems, 24/7.

sekitar 2 minggu lalu

IT Support PT. Cito putra Utama Semarang (Jawa Tengah)

sekitar 2 minggu lalu

IT Executive Y.S.P. Industries (M) Sdn. Bhd. Kuala Lumpur (Kuala Lumpur)

Front line IT support for business corporation application, hardware and infrastructure. Liaising with external vendors for IT maintenance and support Responsible for the end-to-end hardware and software asset management Responsible for user account related to start of employment and end of employment. Knowledge in Operating system such as Windows & Windows server is a must. Ensure information security policies and procedures are observed and enforced, including data protection, backup and recovery. Leverage knowledge of cutting-edge technologies to optimize organizational efficiency Assist in any ad-hoc projects/assignments assigned by superior and ensure delivery within stipulated time frame. Will base at TTDI office

sekitar 2 minggu lalu

IT Executive LSK Engineering (S) Pte. Ltd. Singapore (Singapore)

Install, configure, and troubleshoot hardware. Troubleshoot and resolve network connectivity issues, Microsoft Office, Software applications etc Communicate with IT vendors for the maintenance and software license expiration Liaise and negotiate with vendors on purchasing of office technical equipment, software required Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers. Create LAN Network and assign IP address when necessary Provide Helpdesk support for all users Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc. Assist in setting up of CCTVs images in office premises and end users Good technical knowledge of the latest operating systems & network protocols. Performing any other IT related duties (e.g. updating of company website) Maintaining Software & Hardware Inventory and Proper Documentation Other ad-hoc duties as assigned.

sekitar 2 minggu lalu

Asst IT Manager Search Index Pte Ltd Singapore (Singapore)

Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Take responsibility for projects such as website development project management Handle business-critical IT tasks and systems administration Research and evaluate emerging technologies, hardware, and software Track and maintain hardware and software inventory and licensing Level 1 and 2 supports - Train employees to use software and hardware; troubleshoot issues and provide technical support when needed File server migration Develop and execute disaster planning and maintain data backups Coordinate, plan and lead all computer-related activities among the internal IT Support team and external vendors Develop and execute disaster planning and maintain data backups Work closely with other IT colleagues from other countries In charge around 3 to 4 staff

sekitar 2 minggu lalu