IT Technical Support Advanced Energy Industries, Inc Kuala Lumpur (Kuala Lumpur)

Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers. Tracks PC problems and resolves them in a prompt and courteous manner. Logs, monitor, resolve and close tickets in the Service Desk Tool. Directs advanced technical problems to the appropriate resource when necessary via helpdesk platform. Works on software installation, update, and configuration as directed by PC Coordinator(s). Works on the installation, configuration, and placement of new PCs, as well as assisting with the PC roll-down process.

sekitar 1 hari lalu

IT Operations Executive JTE Recruit Pte Ltd Singapore (Singapore)

Act as Point of Contact for any incidents, service requests and escalated issues Monitor, manage and maintain data centre operations and facilities Liaise with vendors on any maintenance and enhancement issues, perform troubleshooting for reported system incidents

sekitar 1 hari lalu

IT Support PT. Mulia Inti Pangan Semarang (Jawa Tengah)

Melakukan aktivitas instalasi,pemeliharaan,dan penanganan kerusakan baik untuk perangkat hardware maupun software Melakukan pengembangan dan keamanan sistem jaringan ( network system ) dan memastikan proses yang dilakukan sesuai peraturan perusahaan Memastikan (software) yang di gunakan berjalan dengan baik Memastikan operasional seluruh perangkat IT berjalan optimal

sekitar 1 hari lalu

IT Support Officer PT. Tani Murni Indonesia Bandung (Jawa Barat)

Ensuring consistent internet connectivity and hardware upkeep for all users. Managing troubleshooting for IT devices. Overseeing the maintenance and monitoring of Wi-Fi access. Installing and setting up computer hardware, software, networks, printers, and scanners. Maintaining IT assets and documentation. Addressing and resolving user IT issues.

sekitar 1 hari lalu

IT Support PT. HTC Global Software Services Jakarta (Jakarta)

Provide first-level technical support to end-users via phone, email, or in-person. Troubleshoot and resolve hardware, software, and network issues. Install, configure, and update computer systems and software as needed. Assist with setting up new user accounts and workstations. Document and maintain accurate records of support requests, incidents, and solutions in the helpdesk system. Collaborate with the IT team to resolve complex technical issues. Assist in maintaining and managing IT inventory, including hardware and software. Support the IT team with additional projects and tasks as needed.

sekitar 1 hari lalu

IT Support PT. Metrodata electronics, Tbk Jakarta (Jakarta)

sekitar 1 hari lalu

IT Desktop Support PT. Metrodata electronics, Tbk Jakarta (Jakarta)

Mampu melakukan pekerjaan terkait PC & Notebook (installing, configuring, maintenance) Bertanggung jawab terkait proses stagging, cloning, Labelling dan alokasi PC & Notebook Mampu menganalisa kerusakan terkait perangkat PC & Notebook baik Hardware maupun Software (troubleshooting) Melakukan pemasangan perangkat PC & Notebook sesuai sebaran lokasi penempatan Proaktif melakukan koordinasi dengan Project Manager, antar tim Engineer Onsite (EOS) maupun dengan PIC User untuk pencapaian target pekerjaan Operasional. Mampu melakukan konfigurasi PC & Notebook seperti : Naming computer, Konfigurasi IP, Join Domain & create profile user, instalasi aplikasi, konfigurasi email, Mapping folder & Printer Melakukan pengisian checklist Form Berita Acara Serah Terima Perangkat maupun Berita Acara Pengembalian Perangkat kepada User (ditandatangani User) Bersedia untuk support di luar jam kerja dan ditugaskan di keluar kota apabila diperlukan. Membuat laporan pekerjaan atau kegiatan bulanan serta absensi dan melaporkannya secara bulanan ke Admin Project setelah disetujui oleh PIC User

sekitar 1 hari lalu

IT Support Technician PT. PERSOLKELLY Recruitment Indonesia Jakarta Selatan (Jakarta)

Focal point for customer interaction and support for all local IT issues including client, mobility, wireless, AV, conference room, telepresence, and physical connectivity. Analyze and resolve complex hardware and software issues. Identify and resolve problems, applying knowledge in complex, difficult or stressful situations. Maintain/resolve all open incidents/tasks within ticket queue in a timely manner. Onsite hands and eyes support for other IT teams. Ensure all business policies and standards related to client services and IT security and compliance are being met. Communicate, orally and in writing, technical information to audiences at all levels of the organization. Research, learn, and provide end user training for existing collaboration tools and digital workplace technologies. Review end-to-end customer technology adoption processes to proactively identify gaps and prioritize/execute IT process improvements that increase customer satisfaction and contribute to overall customer success. Interface directly with customers to understand how they are currently using digital workplace technology, and how they could benefit from additional technologies or features. Provide timely, proactive communications to stakeholders on significant issues and developments. Develop and report on metrics, including adoption metrics, training statistics, and customer surveys. Resolves day-to-day issues related to strategy implementation. Escalates issues that impact the client and/or strategic initiatives.

sekitar 1 hari lalu

IT Executive J&T Express (Malaysia) Sdn. Bhd. Johor Bahru (Johor)

Identify and resolve system issues while collaborating with stakeholders to identify opportunities for process improvement. Provide user guidance on system usage, collecting feedback to enhance user experience, and communicating insights to the headquarters team. Oversee user account management with a focus on information security to prevent data leakage. Maintain and upgrade company computer systems and IT-related devices. Troubleshoot and maintain office and telecommunications equipment, such as PCs, printers, fax machines, and modems. Implement IT hardware/software, including CCTV, server, and network configurations. Conduct data backup and disaster recovery procedures, and perform basic network troubleshooting. Monitor and manage network utilization to ensure optimal and reliable performance. Carry out equipment repairs and maintenance as needed. Perform other duties as assigned.

sekitar 2 hari lalu

IT Support PrimeStaff Management Services Pte. Ltd. Singapore (Singapore)

Provide first level support to troubleshoot and solve technical problems. To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight. Be available to take calls. Prompt response to queries via voicemail / email / fax. Accurate assessment/ resolution of problems. Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests. Coordination for employee user account administration, activation, changes, and terminations. Receive and answer all users' IT service request calls.

sekitar 2 hari lalu