Data Center Operator Capita Pte Ltd Singapore (Singapore)

Responsible for day-to-day operation of End User's Data Center infrastructure Assist in facilitating vendor repairs for tickets and installation of servers Understand the requirements of 24x7 on-site support Responsible to enforce the facilities regulations and safety policies Ensure SLA standards are met for all tickets Provide a clean work environment by ensuring the facility is clean Executing daily walkthroughs of IT equipment and MEP equipment

sekitar 7 tahun lalu

Technical Support ABSS ( Asian Business Software Solutions Sdn Bhd ) Kuala Lumpur (Kuala Lumpur)

Timely and accurate information and solution provided on technical enquiries received from Platinum Cover Customers via phone calls, emails or online chat Accurately capture customer interactions in CRM, webmail & portal Handle back end data file repair and file maintenance processes Capture and report product defects or improvement requests Maintains high level of quality and service level by meeting or exceeding KPIs set in the contact center for individual and team

sekitar 7 tahun lalu

Teknisi PT. Kahar Duta Sarana Jakarta Selatan (Jakarta)

Bertanggung jawab agar terpenuhinya kualitas layanan perbaikan yang diberikan kepada customer. Bertanggung jawab atas terjalinnya hubungan baik dengan customer. Bertanggung jawab atas pemakaian spare part.

sekitar 7 tahun lalu

IT Support Transairmarine Freight Services Sdn Bhd George Town (Penang)

- You may work in-house with an organization's staff - In some roles, you'll be responsible for telephony and audio-visual equipment as well as IT systems. - Your day to day tasks may include : communicating with computer users to find and fix problems tracking work in progress and recording issues and solutions servicing and fixing equipment, including printers, projectors and networks setting up new equipment and upgrading existing systems training people on new systems, face-to- face Added IT responsibilities as and when required by the management APPLY TO THIS POSITION

sekitar 7 tahun lalu

IT Support Todays Career Pte Ltd Singapore (Singapore)

Support, troubleshoot, and resolve end user problems relating Remote support, VPN and computer hardware/software issues. Install and configure new end-user workstations and laptops, and install hardware/software upgrades Creating and maintaining documentation to support all technology in the region Conduct capacity planning, system performance analysis and optimization, introduce improvements and enhancement to existing infrastructure. Participate and manage projects for rollout of new hardware/software, office expansions, new offices, etc Lead and support IT projects and feasibility study into innovative and proven technology that can bring agility, enhance security, and improve efficiency and users’ experiences of IT services. Assess the technical, cost and schedule implications arises from change in architecture and design. Mandatory working experience in JP1 ITDM and SharePoint administration.

sekitar 7 tahun lalu

Officer Support MysysNet Sdn. Bhd. Kuala Selangor (Selangor)

To provide first level application system support and troubleshoot system issues reported by and users to support team. Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps. Improves client references by writing and maintaining documentation (Manual). Avoids legal challenges by monitoring compliance with service agreements (SLA). To participate in requirements gathering and analysis, writing of functional specification of propose improvement plan (Documentation). To test and assist in application system development, implementation & fixing.

sekitar 7 tahun lalu

IT Helpdesk VELO Networks (PT. NetToCyber ​​Indonesia) Jakarta (Jakarta)

Assist in problem customer 1st analytical problem Monitoring link is delivered to customer T/Shoot hardware device

sekitar 7 tahun lalu

Technical Support PT. Mitra Insan Sejahtera Jakarta (Jakarta)

Maintening jaringan internet maupun internet kabel Membuat program dan/atau laporan berdasarkan desain sistem, kemudian mengimplementasikan Melaksanakan Unit Testing terhadap program dan/ atau laporan yang dibuat/ diperbaiki untuk memastikan bahwa program dan/ atau laporan tersebut bisa digunakan sesuai spesifikasinya

sekitar 7 tahun lalu

IT Helpdesk Manpower Staffing Services Singapore (Singapore)

Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations. Receives and responds to customer problems, issues, and requests. Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents. Help other support team members to resolve urgent/outstanding issues. Act as a contact point between Helpdesk Operations and Other teams. Assist supervisor to provide report to the management. Receives and logs customer problem/request/issues and ensures proper documentation. Ensure to provide effective and timely service to the customers Help other support team members to resolve urgent/outstanding issues. Act as a contact point between Helpdesk Operations and Other teams. Assist supervisor to provide report to the management.

sekitar 7 tahun lalu

IT Support Todays Career Pte Ltd Singapore (Singapore)

Providing user helpdesk support for IT software and hardware (PC/ Notebook and Server. Investigate and resolve any problem and requests for support Troubleshooting of hardware, software, network and system matters Troubleshooting networking problem Perform system and database administratio

sekitar 7 tahun lalu